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Retail Customer Service
IKEA Burbank, CA
$31k-38k (estimate)
Part Time | Retail Just Posted
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IKEA is Hiring a Retail Customer Service Near Burbank, CA

Why we will love you

You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

• Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience.• Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.• Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.• Builds emotional connections through meaningful and empathetic interactions with customers.• Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.• Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

QUALIFICATIONS

• 1 year sales or customer service experience preferred• High School Diploma or equivalent

Apply now!

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! • Generous paid time off, holiday and sick time• WiselyPay – get earned wages up to two days early• Paid parental leave (up to 16 weeks)• KinderCare tuition discount • Retirement and bonus plans• Co-worker discount, meal deal, and referral bonus• Pet insurance program• Education assistance and learning programs• Safety shoe reimbursement• 24/7 telehealth visits• Dental and vision plans• Medical and Rx plans (must work min. 20 hrs/wk).• A fun and inclusive work environment JOB TYPE – Permanent, Part-time, Hourly AssociateHOURS - From 12-19 hours per week (HL1) // Limited BenefitsSHIFTS – Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance.The hourly pay range for this role is $19.14/hr - $27.32/hr.The anticipated posting closing date is on or around 4/30/24.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$31k-38k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

06/29/2024

WEBSITE

ikea.com

HEADQUARTERS

SCHAUMBURG, IL

SIZE

>50,000

FOUNDED

1989

CEO

KERRI MOLINARO

REVENUE

$500M - $1B

INDUSTRY

Retail

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About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. Its one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales and of course it begins and ends with our customers. The IKEA retail business is ... operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. IKEA was founded in Sweden in 1943. More
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The job skills required for Retail Customer Service include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Customer Service. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Customer Service positions, which can be used as a reference in future career path planning. As a Retail Customer Service, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service. You can explore the career advancement for a Retail Customer Service below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Customer Service, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Customer Service job description and responsibilities

Customer service know how to be transparent and educate customers.

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Retailers are exploring a new way of delivering an exceptional customer experience.

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Customer service respond quickly to all customer feedback

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Retail Customer Service answering their questions and helping them solve problems.

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They should know how to sell their products or services to customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Customer Service jobs

Use positive speech and body language.

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The associate who comes up with the perfect greeting.

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Create Memorable Customer Experiences.

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Actively Ask Customers for Feedback.

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Establish relationships with vendors and suppliers.

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Step 3: View the best colleges and universities for Retail Customer Service.

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